LifeExtension.com Website

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What methods of payment do you accept?

We accept all major payment cards, including American Express, Discover, MasterCard, and Visa. You can also pay via PayPal online. If you are placing a mail-in order, you can pay by check or money order.

Is it safe to use my payment cards for online purchases?

Life Extension maintains adequate and appropriate administrative, physical, and technical security measures, intended to reduce risk associated with the confidentiality, integrity, and availability of our networks and systems. LifeExtension.com provides our customers with a safe, private, and secure method for purchasing Life Extension products and services. All payment card transactions are processed in accordance with Payment Card Industry Data Security Standard (PCI-DSS) 4.0 or later .

  • Personal data collected from you (such as your name, mailing address, email address, or telephone number) is stored in protected databases with privacy protection rules and security features.

Is my personal and financial information safe on your site?

Life Extension has a commitment to privacy for all its customers. Our website is certified and backed by Viking Cloud™ Trusted Commerce® to ensure that your personal and financial information is protected.

This site is protected by Viking Cloud Commerce program

For more information regarding how your privacy and security is protected, please refer to our Privacy Notice.

When will I receive an order confirmation?

Once you have checked out and completed your order online, you will receive an order confirmation email.

Does Life Extension accept international orders?

Yes. Each country has its own guidelines for purchasing and shipping and there may be restrictions on certain products. For more country-specific purchasing details, please refer to our Shipping Information page.

What are my options for shipping?

All orders in the U.S. over $50 ship free using standard Ground shipping, which may take up to five business days. If your order is below that threshold, standard shipping is $5.50.

If you need it sooner, we offer two expedited options:

  • Expedited: delivery in two business days. Costs $18.00.
  • Overnight: delivery in one business day. Costs $29.50.

Orders to P.O. boxes must use USPS shipping at a rate of $5.50.

More information on domestic and international shipping can be found on our Shipping Information page.

Once an order has been placed, you can use the Order History section of your Life Extension account to get your shipment tracking number and check shipping status.

How do I search for products?

Using our search bar at the top of the webpage, you can search for products by keywords or item number. You can also find products by category and alphabetically.

Can I purchase products over the phone?

Yes, all our products can be purchased over the phone. Just call our toll-free ordering number at 1-800-544-4440.

What is your return policy?

You may return your purchase to us within 12 months of the purchase date. Depending on your preference, we will either replace the product or credit your account. Please visit our dedicated Returns page for more information.

Send any purchase you’re returning to:

Product Returns
Life Extension Northeast Fulfillment
Attention: Returns
150 Fieldcrest Ave
Edison, NJ 08837

To return lab test requisitions, please reach out to our Wellness Specialist department at 1-800-226-2370.

If you have any other questions about using our website or placing an order, please call our Customer Service line toll-free anytime at 1-800-544-4440.